Privacy & Data

kinglaro Privacy Policy

This Privacy Policy explains how kinglaro collects, uses, stores, and protects the personal information you provide when using our online gaming platform. Your privacy matters to us — here's how we handle your data.

Last Updated: 1 June 2026 | This policy applies to all kinglaro accounts and all use of the kinglaro platform.
By registering an account or using the kinglaro platform, you acknowledge that you have read this Privacy Policy and consent to the collection and use of your personal information as described here. If you do not agree, please do not use kinglaro.

1 Introduction

kinglaro ("the Platform," "we," or "us") is an online gaming platform serving players in the Philippines. When you use kinglaro — whether to browse the site, register an account, make a deposit, or play a game — we collect certain information about you. This Privacy Policy explains what that information is, why we collect it, how it's used, and how it's protected.

This policy covers all personal data collected through the kinglaro website at kinglaro.vu and through the kinglaro mobile app. It applies to all registered players and to unregistered visitors who browse the platform.

kinglaro is committed to handling your personal information with care, using it only for the purposes described in this policy, and keeping it secure at all times.


2 What Personal Information We Collect

We collect personal information in different ways depending on how you interact with kinglaro. The main categories of information we collect are set out in the table below.

Data Type Examples When Collected
Identity Data Full name, date of birth, government-issued ID details Account registration and KYC verification
Contact Data Email address, mobile number Account registration
Financial Data Bank account details, e-wallet reference numbers, transaction history Deposits and withdrawal requests
Account Data Username, account balance, gameplay history, session logs Ongoing platform use
Technical Data IP address, device type, browser type, operating system Each platform session
Usage Data Pages visited, games played, time spent on the platform Ongoing platform use
Communications Data Support chat logs, emails sent to [email protected] When you contact support

We do not collect sensitive personal information — such as health data, political opinions, or religious beliefs — unless you voluntarily provide it in a support communication context, and we do not use any such information for any purpose other than addressing your specific enquiry.


3 How We Collect Your Information

kinglaro collects personal information through three main means:

  • Directly from you — when you register an account, complete KYC verification, make a deposit, contact support, or update your account details.
  • Automatically — when you access the platform, our systems record technical and usage data such as your IP address, device information, and session activity. This happens on every visit, including before you log in.
  • From third parties — when processing deposits and withdrawals, our payment processing partners may pass transaction reference data to us for reconciliation purposes. Identity verification providers used for KYC processing may also supply verification outcomes to us.

4 How We Use Your Information

kinglaro uses your personal information for the following purposes:

  • To operate your account — creating and managing your account, processing logins via OTP authentication, and maintaining your balance and transaction records.
  • To process financial transactions — receiving your PHP deposits, processing withdrawals to your nominated Philippine bank account or e-wallet, and maintaining accurate transaction records.
  • To verify your identity — KYC identity checks are required before withdrawals are processed. We verify the details you submit against the government-issued ID you provide.
  • To deliver platform services — enabling access to the game lobby, live casino, slots, fish games, and all other features of the kinglaro platform.
  • To maintain security — detecting and preventing fraud, unauthorised account access, abuse of promotions, and prohibited conduct as defined in the Terms and Conditions.
  • To comply with legal obligations — meeting anti-money laundering, know-your-customer, and other legal and regulatory requirements applicable in the Philippines.
  • To provide support — responding to your queries, resolving account issues, and communicating with you about your account where necessary.
  • To improve the platform — using anonymised and aggregated usage data to understand how the platform is used and to identify areas for improvement.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.


5 Sharing Your Information

kinglaro does not share your personal information with third parties except in the following circumstances:

  • Payment processors — Philippine banking channels and e-wallet service providers receive the financial information necessary to complete your deposit or withdrawal transaction. These partners are bound by their own data protection obligations.
  • Identity verification providers — KYC service providers may receive your identity documents for verification purposes. Only the information necessary for verification is shared.
  • Game providers — Game software providers who supply games to kinglaro may receive session identifiers and bet data as necessary for game operation and result settlement.
  • Legal and regulatory authorities — Where required by applicable Philippine law, a court order, or a lawful request from a government or regulatory body, kinglaro will disclose the information required.
  • Fraud prevention — Where there is reasonable suspicion of fraud, money laundering, or prohibited conduct, relevant information may be shared with appropriate authorities.

All third parties who receive your personal information from kinglaro are required to handle it securely and in accordance with applicable data protection requirements. They are not permitted to use your information for any purpose beyond what is needed to provide the service they have been engaged for.


6 How We Protect Your Information

kinglaro applies technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. These include:

  • SSL encryption — All data transmitted between your device and the kinglaro platform is encrypted using SSL (Secure Socket Layer) technology.
  • OTP two-factor authentication — Account logins require OTP verification to prevent unauthorised access even if your password is compromised.
  • Access controls — Access to your personal data within kinglaro is restricted to staff and systems that have a legitimate need for it.
  • Secure storage — Personal data is stored on secured servers with appropriate access controls and monitoring in place.

Despite these measures, no online platform can guarantee 100% security. You are also responsible for maintaining the security of your own account — this includes keeping your login credentials confidential and not sharing your OTP codes with anyone. If you suspect your account has been compromised, contact [email protected] immediately.


7 How Long We Keep Your Information

kinglaro retains your personal information for as long as your account is active and for a period after account closure as required by applicable Philippine legal and regulatory obligations — including anti-money laundering record-keeping requirements.

When personal data is no longer needed for the purposes it was collected, and there is no legal obligation requiring its retention, kinglaro will securely delete or anonymise it.

Specific retention periods may vary depending on the category of data and the applicable legal requirements. Where you request deletion of your personal data, we will assess your request against our legal retention obligations and advise you accordingly.


8 Cookies and Tracking

kinglaro uses cookies and similar tracking technologies to operate the platform, maintain your logged-in session, and understand how the platform is used.

The main types of cookies used by kinglaro include:

  • Essential cookies — Required for the platform to function. These enable your login session, account access, and core game features. They cannot be disabled without affecting platform functionality.
  • Analytics cookies — Used to understand how players navigate the platform, which pages are visited most, and where issues arise. This data is aggregated and not linked to individual identities.
  • Preference cookies — Store your platform preferences such as language settings or display options between sessions.

You can manage cookie settings through your browser. Disabling essential cookies may prevent you from accessing some platform features.


9 Your Rights Over Your Personal Data

As a player in the Philippines, you have certain rights regarding the personal data kinglaro holds about you. These are described in the cards below. To exercise any of these rights, contact our support team at [email protected].

Right to Access

You have the right to request a copy of the personal data kinglaro holds about you. We will respond to access requests within a reasonable period and provide the information in a clear format.

Right to Correction

If any personal data we hold about you is inaccurate or out of date, you have the right to request that it be corrected. You can also update basic account details directly through your account settings.

Right to Deletion

You may request the deletion of your personal data. We will assess your request against our legal retention obligations — some data may need to be retained for compliance purposes even after account closure.

Right to Object

You have the right to object to the processing of your personal data where that processing is based on our legitimate interests rather than a legal obligation or contractual necessity.

Right to Data Portability

Where technically feasible, you may request that your personal data be provided to you in a structured, machine-readable format so that it can be transferred to another service.


10 Minors

kinglaro is strictly a 21+ platform. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that an account has been registered by a person under 21, the account will be closed and any associated data handled in accordance with this policy and applicable law.

If you are a parent or guardian and believe your child under 21 has registered on kinglaro without your knowledge, please contact us at [email protected] so the matter can be investigated and resolved promptly.


11 Changes to This Privacy Policy

kinglaro may update this Privacy Policy from time to time to reflect changes in how we operate, in the services we offer, or in applicable legal requirements. When changes are made, the updated policy will be published on this page with a revised effective date.

We encourage you to review this page periodically. Continued use of kinglaro after a policy update constitutes your acceptance of the revised policy.


12 Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how kinglaro has handled your personal information, please contact us:

Email: [email protected]

Our support team is available 24/7. Privacy-related requests will be handled by the appropriate team and we aim to respond within a reasonable timeframe. For responsible gaming concerns or account-related matters, you can also visit the Responsible Gaming page or the FAQ.

Privacy Questions?

If you want to exercise any of your data rights or have a question about this policy, our support team is available 24/7.

Your Data Is Protected
  • SSL encryption on all sessions
  • OTP two-factor authentication
  • KYC identity verification
  • No sale of personal data to third parties
Privacy at kinglaro – Key Commitments

A plain-language summary of the six things kinglaro commits to when it comes to your personal data.

Your Data Is Secured

SSL encryption protects every session. OTP authentication secures your login. Access to your data within kinglaro is restricted to the systems and team members who genuinely need it.

We Don't Sell Your Data

kinglaro does not sell, rent, or trade your personal information to third parties for marketing purposes — ever. Your data is used only for the purposes described in this Privacy Policy.

You Control Your Data

You can request access to, correction of, or deletion of your personal information at any time by contacting support. We handle all data rights requests promptly and transparently.

We're Transparent

This Privacy Policy explains exactly what data we collect, why we collect it, and who we share it with. There are no hidden data practices — what you read here is what we do.

Philippines-First Compliance

Data handling at kinglaro is aligned with Philippine data protection requirements. All financial transactions are in PHP and all data practices are shaped around the needs of Filipino players.

Only Kept As Long as Needed

Personal data is retained only for as long as your account is active and for the period required by Philippine legal obligations. When data is no longer needed, it is securely deleted or anonymised.

Ready to Join kinglaro?

If you've read our Privacy Policy and are comfortable with how we handle your data, create your free kinglaro account and start exploring hundreds of games in the lobby — all in Philippine Peso.

By registering, you confirm that you have read and agreed to this Privacy Policy and the Terms & Conditions. 21+ only.